Reviews

From 364 reviews
Ellen Doyle
Ellen Doyle

As always a great experience. They are very helpful and responsive!

via Google
Mike Monroe
Mike Monroe

Great repair of our Hot Springs hot tub. Identified the problem quickly and was prepared by having the needed part in the truck – good planning. Excellent service!

via Google
Lee Paulsen
Lee Paulsen

Amazing people own and work this place. Great deal great hot tub

via Google
Katie King
Katie King

The showroom experience was very informative, ordering was easy and installation went smooth! The owners kept in touch along the way so there were no surprises except getting our swim spa a few months before we expected it!

via Google
Kevin Fox
Kevin Fox

Noah is a highly intelligent and skilled individual. Very informative and polite. Knows his craft and willing to explain the situation. Walton Pool & Spa is your go to outfit…..

Kevin Fox

Response from business owner

Hi Kevin, thank you so much for the kind words!

Enjoy!

-Noah Welton

via Google
Stephanie Gail
Stephanie Gail

We shopped around from Daytona to Jacksonville for a hot tub Company. Welton spa and pools was our last stop. They out perform themselves. The customer service the personal attention the information was amazing. From Adam all the way to …

read more
Response from business owner

Hi Stephanie, thank you for the feedback, we really appreciate your business. Happy hot tubbing!

-Noah Welton

via Google
James Spooner
James Spooner

Outstanding service. Outstanding product. Very knowledgeable and helpful quick service. Great job guys.

Response from business owner

Hi James and Carrie, thank you for taking the time to write a review.

via Google
Gary
Gary

Good people to deal with

Response from business owner

Thank you Gary for the ⭐️⭐️⭐️⭐️⭐️ review

via Google
Teresa Hunt
Teresa Hunt

Amazing customer service and beautiful spas. I highly recommend Welton Pool and Spa!

Response from business owner

Hi Teresa, thank you for your feedback. Happy hot tubbing!

via Google
Greg Burke
Greg Burke

THE company to work with for your Hot Tub in the St Augustine Area!

via Google
Christina Ransom
Christina Ransom

Would highly recommend. They stand behind their products, provide excellent customer service and guide us through maintaining our spa.

Response from business owner

Thank you Christina for the review! We strive for 💯 customer satisfaction.

via Google
Tammy Taylor
Tammy Taylor

This company has been so easy to deal with from start to finish! Bought my spa 7 years ago from them and now they are helping me move it to our new house. AWESOME PEOPLE 😊

Response from business owner

Thank you Mrs. Tammy for leaving a ⭐️⭐️⭐️⭐️⭐️ review!

Glad we could help with your spa move.

-Noah Welton

via Google
Cheryl jackrussell
Cheryl jackrussell

Called back immediately.

via Google
Francine Kerivan
Francine Kerivan

Everyone is so friendly and helpful with answering our questions as new and first time owners of a spa

Response from business owner

We appreciate the kind words..

-The Welton Team

via Google
Carolyn Sourbier
Carolyn Sourbier

It’s always a pleasant experience visiting the Welton Pool & Spa showroom. When it comes to service, Noah goes above and beyond to make his customers happy.

via Google
Kevin Vanacore
Kevin Vanacore

What a great experience buying from Welton Pool & Spa. Kimberly answered every question, explained the process clearly, and make the purchase effortless. I would highly recommend this company to everyone.

via Google
Michelle Rankin
Michelle Rankin

5 star service from start to finish with everyone we worked with along the way! Great selection too!!

Highly recommended checking Welton out before you buy from anywhere else.

via Google
Avis Burrows
Avis Burrows

The Best pool and spa company out there. Customer service is right on. The selection of spas and hot tubs are plentiful. I purchased a "Fantasy spa" I truly happy with the performance. The installers were as thorough and took No short cuts…

read more
Response from business owner

Thank you so much for taking the time to leave a review. We hope you’re enjoying your Fantasy Spa😊

via Google
James Suggs
James Suggs

Excellent service all around. Ambra is very knowledgeable and she kept us informed the whole time and treated us like family. Also the delivery guys were very nice to work with!

via Google
Sharon Pirkl
Sharon Pirkl

Friendly and knowledgeable people. Love our model 790 and would highly recommend… we use it every night

via Google
Sandra Fein
Sandra Fein

I am delighted to share our wonderful experience with Welton pools and spas. There are truly customer focused…professional, experienced, personable, knowledgeable, and just a joy to work with. John our service rep has been amazing… kind, …

read more
Response from business owner

Thank you Sandra for the review!We are grateful to have John on our team.

-Noah & Ambra

via Google
Heather Blaes
Heather Blaes

I have had such a great experience from start to finish with the purchase of my Hydropool Swim Spa. We ordered it in June and it was delivered last week. The ENTIRE team has been a delight to work with. Special shout out to Mike you did a …

read more
Response from business owner

Thank you so much for the review! We really appreciate the kind words. Enjoy

your new Hydropool swim spa😊

-Noah Welton

via Google
Jessica Thompson
Jessica Thompson

As soon as we walked in Kimberly greeted us, she was super informative, and there was a great selection. We found our hot tub and looking forward to delivery. After visiting multiple hot tub manufacturers, Welton definitely was the …

read more
Response from business owner

Thank you for your business!

via Google
Chris Tomaras
Chris Tomaras

Ambra is very professional and extremely knowledgeable.

Response from business owner

Thank you Chris for taking the time to leave a review.

via Google
Lisa Flamand
Lisa Flamand

Very professional, answered all our questions in a timely manner.

via Google
Nick Janszen
Nick Janszen

Welton Pool & Spa is fantastic! They worked with us to find a great spa for our needs, and their customer service was phenomenal when we ran into a warranty issue that required replacement of our unit. We highly recommend their sales, …

read more
Response from business owner

Thank you Nick, we appreciate your business and patience.

Enjoy your new swim spa!

via Google
sherri foster
sherri foster

I want to thank Noah and the gentleman that came with him for replacing the control panel on my swim spa. I didn't buy the spa from Welton Pool and Spa but I am so grateful for them coming to Green Cove Springs for the service. They were so…

read more
via Google
Victor Alessandri
Victor Alessandri

Very knowledgeable and friendly

via Google
Dick Card
Dick Card

Welton offers hot tubs that can accommodate almost any size requirement and budget. I chose the Caldera Cambria, with plenty of space for 6 or more adults and 74 jets in varied patterns, as well as a salt-based purification system.

I can …

read more
Response from business owner

Thank you for the kind words. Enjoy your Caldera Cantabria.

via Google
Joseph Stumpf
Joseph Stumpf

Great service

via Google
Karen RALEY
Karen RALEY

Omg this place is awesome!! From the moment you walk into the show room until the time your hot tub is installed. The salesman took the time to listen to our needs and recommended just what we needed. The delivery men were top notch and …

read more
Response from business owner

Thank you! We strive for top notch service and we are very grateful for our team! Enjoy your Dreammaker Spa😊

via Google
Barry &
Barry &

Thank you Welton Pool and Spa. Your customer service skills are top notch. Your patience and knowledge make new customers feel relaxed enough to make a decision purchase a hot tub. Welton Pool and Spa is a Five Star business. ⭐⭐⭐⭐⭐

MARSHALL PETERS
MARSHALL PETERS

Great service and care. Ready to answer questions about up keep and servicing the spa. Ordered a pump and got things done right away. Pleasure to work with

Response from business owner

Thank you Marshall we appreciate your business!

via Google
Za Alexander
Za Alexander

Awesome job! Reasonable prices too!

Response from business owner

Thank you for taking the time to leave a review😊

via Google
Gail Evans
Gail Evans

Above and beyond service from helping to pick appropriate spa to the delivery and setup. Highly recommend Welton pool and Spa

via Google
jimmy smith
jimmy smith

Great customer sales and service.

via Google
J.D. Allen
J.D. Allen

Always kind and knowledgeable. Great people to work with. Highly recommended.

via Facebook
Ron Ofiara
Ron Ofiara

Very professional service. Quality work done at a reasonable price. Would definitely recommend and use them again..

Response from business owner

Thank you Mr. Ron for choosing us to repair your pool pump.

via Google
Dannie S
Dannie S

Very friendly and knowledgeable. Spa will not arrive until September so I will review again at a later date. I would definitely recommend going here if you are in the market for one.

Response from business owner

Thank you for choosing to shop local! You won't be disappointed in your Fantasy Spa you ordered.

via Google
Ewa Chmist
Ewa Chmist

We had great experience with Welton pool & spa inc ,the whole process was smooth and pleasant,We are highly recommend this company 👏

Response from business owner

We appreciate the kind words. Enjoy your Caldera Spa!

via Google
Sal Caldrone
Sal Caldrone

Absolutely great to work with! Friendly, professional, efficient!

Response from business owner

Thank you for your business!

via Google
Lorraine Dobbins
Lorraine Dobbins

What a great place to purchase a spa. The selection is great and the employees are friendly, honest and very knowledgeable. They take time with you and answer all of your questions. They are not pushy and stress that their main concern is …

read more
Response from business owner

Thank you for choosing us! We love what we do!

Enjoy your new spa😊

via Google
Michael Healy
Michael Healy

I had an awesome experience! Not only was the service great, but the price was much cheaper than two other quotes I had received. I highly recommend Welton Pool and Spa!!!

Response from business owner

Thank you for your business!

via Google
Jill Barkley
Jill Barkley

Excellent sales service as well as delivery and set up. Everything went as planned. All was explained in a very thorough way. I definitely recommend using Weldon Pool & Spa.

via Facebook
Jaiden Lee
Jaiden Lee

Ambra and her husband Noah are amazing. Thoughtful, transparent, and kind business people that are a pleasure to work with. Highly recommend.

via Google
Harold and Carolyn S
Harold and Carolyn S

We are pleased with both product, and services. Installation of the spa went very well, Mike and John, are very professional as well as knowledgeable about the installation process. They both gave us spa schooling to facilitate our …

read more
Mary Lent
Mary Lent

Our initial visit was very satisfactory. Kim was knowledgeable and helpful. We made our purchase and look forward to delivery and installation

via Google
Prestonw Grant
Prestonw Grant

Great communication, responsive and awesome service

via Google
Helena Angell
Helena Angell

An outstanding team who provide excellent customer service, thoughtful problem-solving, and responsible maintenance. This is the "go-to" group for your pool and spa care. 🙂

via Facebook
David Anderson
David Anderson

Everything went smooth from the day I walked in the showroom to the install. Glad I was able to find a local company that had plenty of stocked hot tubs to install right away. Kimberly is very knowledgeable of the products they sell and the…

read more
Response from business owner

Thank you for your review! We are blessed to have Kimberly on our team. Enjoy your Hydropool hot tub!

via Google
Ashley Fox
Ashley Fox

Wonderful service- helped us identify exactly what we were looking for with no hassle or pressure. Very professional and friendly. Highly recommend.

via Google
mark piechowicz
mark piechowicz

Came over and took care of some lingering problems. Also checked inside the main panel and for any abnormalities.

via Google
Gina Mullen
Gina Mullen

Great team to work with! From sales to delivery, a really great experience

via Google
Angie Evernden
Angie Evernden

Not only did they do a great job putting it in setting up the time date convenient to us but when we needed our first filter they had them better priced and shipped them to our house better than Amazon .❤️👍love Wellington Pools And Spas …

read more
Response from business owner

Thank you Angie! We hope you’re enjoying your Caldera Spa.

via Google
William Roche
William Roche

Very professional. Excellent quality hot tubs.

Response from business owner

Thank you Mr. Roche for taking the time to leave a review!

via Google
Curt Stewart
Curt Stewart

Great people. Noah and Ambra are always so helpful. Great products. Great service. Great customer service. Definitely go there if you’re in the market for a hot tub.

Response from business owner

Thank you Curt for taking the time to leave a review. We appreciate your business!

via Google
Dianne Samonas
Dianne Samonas

From the first time we walked in their store, we were so impressed with the excellent customer service! My husband asked MANY questions, and Ambra was so helpful and absolutely knows her stuff! We had to make a last minute change in our …

read more
Response from business owner

Thank you for the kind review!

via Facebook
Catherine Thompson
Catherine Thompson

We hired Welton to move one of their spas from a friends house to ours. Everything went extremely well and we didn’t have to wait weeks to get on the schedule!

Response from business owner

Thank you for your 5 star review!

We are happy we could provide excellent service. We hope that you are enjoying your spa!

via Google
Casey Casteel
Casey Casteel

Installation was professional. The 2 installers worked well together.It took less than 2 hours from the time they arrived until completion.They explained the components very well. I am very satisfied and would recommend them

via Google
Dale Appelhans
Dale Appelhans

I have had my hot tub from Noah for about 9 years and you get everything you need from a small company like personalized service, they remember my name, recommend new products, have come to the house a couple times and fixed small issues …

read more
Response from business owner

Thank you Dale Appelhans for taking the time to leave a stellar review!

via Facebook
JANE Channel
JANE Channel

Great locally owned with excellent service and spa knowledge to help you

via Google
Robin Lipp
Robin Lipp

Very friendly staff very knowledgeable delivery and installation the guys were great.

Response from business owner

Thank you so much Robin! We hope you love your new Caldera Spa. We are here anytime you need us.

via Google
J S
J S

Was looking for a particular spa and Welton Pool & Spa had it. Order time was very reasonable, delivery was smooth and professional at the appointed time and any follow up has been as promised.

Welton works with their preferred vendors for …

read more
via Google
Vallery Clouse
Vallery Clouse

They have always been very helpful with Jacuzzi & pool needs . Friendly staff . Great customer service . Very pleased with choosing them for our multitude of needs

Response from business owner

Thank you for your kind words. We are happy we could provide excellent service to your pool and spa.

via Google
Jimbo Manning
Jimbo Manning

Was a great experience. Found the problem quickly!

via Google
Gary Haddock
Gary Haddock

Walton was helpful and went way beyond what was expected. Jocelyn was great!

via Facebook
Gary Haddock
Gary Haddock

Walton was very accommodating and helpful. They even stored it until we could get our pavers put in.

Response from business owner

Thank you for your kind words. We are happy we could provide excellent service and information. We hope that you are enjoying your spa!

via Google
Erin Mae Winters
Erin Mae Winters

I am always guided to the right products with the easiest instructions to keep a perfect spa!

via Facebook
Shannon Cornelison
Shannon Cornelison

I love the service I receive from Welton! Ambra is so knowledgeable and helpful with all my hot tub maintenance questions! She goes above and beyond to listen and give feedback everytime I’m in there! Thanks for putting up with all my …

read more
via Google
Sherri Kerdesky
Sherri Kerdesky

Great experience! Service was great and the crew was friendly!!😄

via Google
Nancy Baldwin
Nancy Baldwin

Staff was professional and pleasant to deal with throughout. Installation of spa went perfectly with updates and photos provided. Would highly recommend this company.

Response from business owner

Thank you Nancy for taking the time to leave a review. We appreciate your business! Enjoy your new spa😊

via Google
Leah Yertzell
Leah Yertzell

I can’t say enough about Welton Pool and Spa. They were amazing at every step in the process. From going over the different spa’s and all of the options, to acquiring the permits, to the spa delivery and maintenance. They are …

read more
Response from business owner

Thank you so much for your review! We hope you enjoy your new swim spa and all the wellness benefits it will bring to you☺️

via Google
Michael Day
Michael Day

Great service as usual.

via Google
Fran Gordon
Fran Gordon

Very professional, on time for appointment and friendly skilled service. I highly recommend!

via Google
Kimberly McLaurin Whittier
Kimberly McLaurin Whittier

So happy with my new hot tub

Response from business owner

Thank you! We are so happy y’all are enjoying it😊

via Facebook
Glenn G
Glenn G

You all have been great. No one any better. Work well done and fair prices. You’re the best! Connie Smith

Mark Taeger
Mark Taeger

Well organized, on time, had all the proper equipment to move our hot tub. Professional movers, knew what they were doing, whole project went very smoothly, no issues at all.

via Google
Loretta Lombard
Loretta Lombard

Noah and his crew are incredible. Fast, courteous, knowledgeable, and care about the customer's property and experience. I purchased my spa from them in 2016 and have had them service and supply consumables since. Top notch!!

via Facebook
Jennifer Jenkins
Jennifer Jenkins

I have had the best experience from start to finish! I live my new Spa and everyone involved was great. Professional and nice! I would recommend Welton Spa and Pools to anyone! Thank you so much for everything!

via Google
Jim Chapman
Jim Chapman

I've known Noah now for at least 20 years for several hot tubs at several locations. Always prompt reliable service and a super nice guy. Ethical, reasonable.

via Google
Loretta Lombard
Loretta Lombard

Noah and his crew are incredible. Fast, courteous, knowledgeable, and care about the customer's property and experience. I purchased my spa from them in 2016 and have had them service and supply consumables since. Top notch!!

Response from business owner

Thank you for the kind words!

via Google
Jack Pearce
Jack Pearce

Simply said… They do what they say and they say what they do. Great people to deal with, competitive pricing and excellent service. Can’t go wrong!

Response from business owner

Thank you Mr. Jack for leaving a review!

via Google
Tracy Zuehlke
Tracy Zuehlke

Fantastic customer service and communication about our spa. Our spa is amazing. I highly recommend Walton pool and spas

via Facebook
Karen Skelton
Karen Skelton

Love this business! Thank you so much for all the wonderful information and guidance! I now feel empowered and way more informed than when I started! Great people, great service! Thank you!

via Google
Lori Moore
Lori Moore

Everyone is very helpful and nice 😊 The owner Noah will go to any lengths to satisfy the customer, he was very patient and helpful in getting a hot tub moved for me🤩 Highly recommended 🥳

via Google
Wayne Sanchez
Wayne Sanchez

great group of individuals from the entrance to the delivery everything was perfect other than the rain thank you once again Wayne Adam Sanchez

via Facebook
Trinette Drake
Trinette Drake

From sales to installation to follow-ups, Welton Pool & Spa has been great! When we first went into the store earlier this year, we pretty much knew what we wanted and the staff showed up our options. However, they didn't stop there. They …

read more
via Google
Rich Livingston
Rich Livingston

Noah and his young trainee went right to work and found the problem immediately. A blown capacitor. As in my previous service call they are knowledgeable, efficient and friendly. I recommend them to anyone who needs service on a pool or spa…

read more
via Facebook
Kyle Nicholson
Kyle Nicholson

From the top down very appreciative for the professional manner in which Welton worked with us. A pleasure to work with on all levels from purchase to installation.

Response from business owner

Thank you Kyle for taking the time to leave a review. We appreciate your business!

via Google
Stephen Cook
Stephen Cook

Great service provider.

Arrives on the scheduled date and time, calls in advance and completed work as described and at quoted cost.

via Google
Anastasia Forrest
Anastasia Forrest

It's been a long time dream of my husband's and mine to own a spa to enjoy at our leisure. One afternoon we wandered into Welton Pool & Spa and I'm so glad we did! From the moment we walked in, Ambra made us feel welcome and provided us …

read more
Response from business owner

Thank you Anastasia! We strive for the best possible experience. Enjoy your new Caldera Spa😊

via Google
Damon Rodriguez
Damon Rodriguez

Extremely Happy with my swim spa. Service provided by, Noah and Ambra exceeded my expectations in every way. They are very knowledgably, friendly and personable.

Response from business owner

Thank you Mr. Rodriguez. We are so happy we had the pleasure of working with you to find the swim spa that best fit your needs! We hope that you are enjoying your new Swim Spa! Thanks again for the kind words! Welton Pool & Spa Team

via Google
Keith Williams
Keith Williams

Grate experience with Weldon Pool & Spa, excellent customer service.

Response from business owner

Thank You for your review Mr. Williams! We appreciate it! I hope that you are enjoying your Hot Tub!

via Google
Atistides Beaton
Atistides Beaton

Outstanding service!! Very knowledgeable and quality product. Very happy.

Response from business owner

Thank you! We value all of the products we sell. We also always strive to be as knowledgeable to our customers so they have all the details on each of our spas so we can find the best spa for your needs.

via Google
Thomas Grycz
Thomas Grycz

Welton pool and Spa is a pleasure to work with. We bought a hydropool 14ax and they provided all the information about it. No pressure sales and nice family owned business. The install day was top notch. Everything went perfectly and they…

read more
via Google
Tanya Liebal
Tanya Liebal

Best in the business. Love my hot tub I purchased a few years ago. I highly recommend and appreciated the installation. Stopped by for supplies and they had everything I needed. Feels good supporting local business. Thank you

Tanya Liebal…

read more
via Facebook
Sandi Almond
Sandi Almond

We had a wonderful experience with Welton Pool & Spa. We live on the intracoastal and have a screened in pool area that the spa needed to fit through. Not sure how we did it but Noah and Damien were patient and made it happen even over …

read more
via Google
Kenneth Swanson
Kenneth Swanson

The installation was very professional and went very well despite being a 100° temperature day the spa is beautiful there was a factory issue with one set of jets which within 24 hours had the owners on my property to correct it very quick …

read more
Response from business owner

Thank you so much. We appreciate your review! We always strive to provide quick service. I hope you are enjoying your spa!

via Google
Debroah Rose
Debroah Rose

Excellent customer service and lord have mercy, you couldn't ask for a better pool and Spa place to shop.

Response from business owner

Thank you! We strive for the best!

via Google
Chassity Johnson
Chassity Johnson

Worked with Jocelyn at the showroom. She was fabulous throughout the entire process. The 2 installers were professional and just 2 overall great guys. Worked with Noah on some repairs and he was very accommodating to our needs. I would …

read more
Response from business owner

Thank you So much Chassity for your kind words and supporting our local business. I am so happy that your experience overall was great! We always strive for that! Please let us know if there is anything else we can do for you!! We will pass along your kind words to Jocelyn!

Stay Safe

Welton Pool & Spa

via Google

X

DesignStudio Bug Report

Hello! please let us know if you found a bug so we can fix this ASAP