Reviews

From 200 reviews
John Kist
John Kist

Family owned professional and customer focused good team to work with

via Google
Karen Mc Quaig
Karen Mc Quaig

Very helpful

Thanks

Punkin

via Facebook
Bill Hume
Bill Hume

Very nice people, great help during the purchase, installation, and maintainence of our new spa.

Thanks Ambra, Noah, Tiffany, and of course Luna!

via Google
Amanda Hall
Amanda Hall

Timely and overall excellent service!! Welton has been available for questions and troubleshooting along the way...they even came out and corrected the chemicals and cleaned the spa when we had some difficulty after setup. Absolutely …

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via Facebook
Colleen Graubard
Colleen Graubard

Returned call promptly. Came and serviced heater. Replaced filters .

Did a great job.

via Google
Jon Nufable
Jon Nufable

Outstanding service. Noah is quite knowledgeable and professional. Will go the extra length. Tiffany – super friendly and helpful. Follows up on calls and questions promptly.

Response from business owner

Thank you for the kind words😊

via Google
Amy Lehr Camp
Amy Lehr Camp

Wonderful fast & friendly repairs to our Spa over the last 9 years! We wholeheartedly recommend Welton!

via Facebook
Nancy W
Nancy W

Great service and helpful. Resolved problem with phone call. Saving us money and time.

Bill Turner
Bill Turner

Noah and Ambra are very professional and customer focused. They provide top notch customer service and have a great selection of spas and accessories.

Response from business owner

We appreciate you taking the time to leave a review!

via Google
RandiandBrad S
RandiandBrad S

What a wonderful experience with everything! Highly recommend Welton Spas!! Kept in contact about everything, were efficient, on time and just so pleasant.

Response from business owner

Thank you for taking the time to leave a review!

via Google
Mona Mangor
Mona Mangor

Ambra and Noah have always been on hand to respond to our questions with regards to our swim spa. The delivery and installation was seamless.

via Google
Gerry Dickinson
Gerry Dickinson

Ambra and Noah are exceptional! Great communication and promptly responsive to my inquiries. They went above and beyond from the start with the spa selection, the hold and the same top notch service with the delivery/setup. Customer service…

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Response from business owner

Thank you so much for the review!

via Google
Thomas O'Grady
Thomas O'Grady

Top quality products at very reasonable prices. Ambra and Noah are terrific people who are carrying on the family tradition. They treat you like family as well. So happy with our purchase and all the Welton family support that came with it.

Response from business owner

Thank you Tom! We hope you're enjoying your new Caldera Spa!

via Google
Andrew Bozzone
Andrew Bozzone

WE WOULD HIGHLY RECOMMEND WELTON POOL & SPA.

THE STAFF IS KNOWLEDGEABLE, PROFESSIONAL, AND ENGAGED TO

WORK WITH US TO RESOLVE OUR ISSUE WITH REPLACING OUR SPA COVER. SPECIAL THANKS TO TIFFANY IN HELPING US REPLACE OUR SPA COVER.

Response from business owner

Thank you so much for the review!

via Google
Joseph Stumpf
Joseph Stumpf

excellent service and quality products

via Facebook
Michael Hart
Michael Hart

This is exactly what I was looking for! Tiffany and Amber were amazing and spectacular. It's quite impressive to watch two women operate a forklift.

I will definitely suggest this place to all my friends and family.

via Google
Alan Plotts
Alan Plotts

Very friendly and helpful staff. I've used Welton Spas for years because they are the best!

via Google
D A
D A

Noah is very knowledgeable and responsive. He went above and beyond on researching our needs. He quickly got us on his schedule to replace our pool heat pump. We can't say enough positive things about Welton Pools and the service they …

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Response from business owner

Thank you David for leaving a Google review!

via Google
Jim Niland
Jim Niland

Great customer service. Prompt. Knowledgeable. Friendly. Their showroom is beautiful. If you have been thinking about a spa or hot tub or always wanted one look no further.

via Google
Arnie Lee Nussbaum
Arnie Lee Nussbaum

Welton Pools & Spa is the best. They care about their customers!

via Google
DonnanBob
DonnanBob

Excellent service will highly recommend to everyone

via Google
John F
John F

Noah Welton came to our beach house to replace the motor& pump on our spa. He then had another service man to come back to clean the tub, we have ordered a top side controller and it is on back order but will have Noah put it in ! Your …

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Polly MacKay
Polly MacKay

Thank you so much for once again taking care of us! Welton is the ONLY Pool and Spa company I would deal with both personally and professionally.

via Google
stacy girouard
stacy girouard

Overall a very nice buying experience. Showroom is great and really helped me decide what was best for me. Good communication and would recommend them freely and confidently. Family Business.

Response from business owner

Thank you Stacy for choosing Welton Pool and Spa for your new hot tub😊

via Google
Richard Hardy
Richard Hardy

Noah Welton & team were responsive and replaced a spa cover under warranty. I recommend Welton & will use them again.

via Google
dale Appelhans
dale Appelhans

I bought my spa from Welton years ago and Noah has always been fair and done an excellent job. I would highly recommend his company to anyone interested in pool or spa services.....they are awesome!

Response from business owner

Thank you Dale, we appreciate your business!

via Google
Beacher's Lodge
Beacher's Lodge

We can always count on Welton Pool to come to the rescue. Great family business and always friendly customer service.

Response from business owner

Thank you for taking the time to leave us a 5 star review.

via Google
Samantha Orr
Samantha Orr

Very responsive and knowledgeable – Got our outdated system updated and working seamlessly!

via Google
0817eja
0817eja

I am extremely happy with the beautiful hot tub that I recently purchased from Welton pool and spa. Noah is an upright guy and stands behind his word. What he said I would get is what I received and more .. Great financing and he took the …

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via Google
Rich Livingston
Rich Livingston

I have a seven year old Hot Springs Spa which had developed a small leak. I contacted Hot Spring’s three times by telephone and left messages. I texted their Orange Park office. I texted their headquarters.All to no avail. They did not …

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Response from business owner

Thank you for your 5 star review!

via Google
Lina Zuschlag
Lina Zuschlag

Very impressed with the knowledge Ambra has and how easily she explains it. Very willing to take my calls and walk me through the process as a new caldera spa owner. We love our spa and would definitely recommend Welton to all. Thanks again…

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via Google
PJ Garcia
PJ Garcia

A very friendly and accommodating experience. Ambra was very helpful and she provided a lot of information in regards to our inquiries. She provides an update on when we will receive our order. I will highly recommend this place for my …

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via Google
Margo Marshall
Margo Marshall

Super friendly service oriented staff! Great ladies- know their product and are not pushy-

Excellent product and showroom !

via Google
Scott Baker
Scott Baker

Fantastic experience, from sale to installation. Caldera spas are the best in the business.

via Google
Samantha Whitfield
Samantha Whitfield

I was able to do business with this amazing company In July 2020! They worked with me for over a week to ensure I receive exactly what I wanted. The delivery was on time and absolutely perfect! I would recommend them 100%. Thank you!!

via Google
Jaime Cacchio
Jaime Cacchio

Ambra and Noah Welton provided exceptional customer service throughout our spa shopping experience. Being new to spas, we valued our tour of the showroom where we were educated on the various types, features, models, manufacturers, salt …

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Response from business owner

Wow Jamie and Steve, this is such an amazing review ! Thank you for taking the time to leave your kind words. We are so ecstatic that you love your spa! We know it bring many many years of happiness to you and your family!!

via Google
Tim W
Tim W

Really nice and professional family business. Exceptional knowledge of their products and customer support has been outstanding! Would highly recommend!

Response from business owner

Thank you for the great review!

via Google
Cory Franzen
Cory Franzen

Great experience all around!

Response from business owner

Glad to hear! Thanks Cory

via Google
Scott C
Scott C

Phenomenal service – professional, fast, and responsive! My family and I just purchased a Caldera spa from Welton Pool & Spa and we are so impressed at how quickly they were able to help us make the purchase and installation occur. I am …

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Response from business owner

Thank you Scott for choosing us on your new Caldera Spa purchase! Enjoy your new hot tub haven😊

via Google
EG Arnold
EG Arnold

Friendly people and great service. Pump fixed at a reasonable price and super quick. Thanks!

Response from business owner

Thank you! We appreciate you taking the time to leave us a review!

via Google
Erik Burton
Erik Burton

Great to deal with. Moved spa with no problems. Would recommend if you need a spa moved.

Response from business owner

Thanks for the review Eric!

via Google
Eliza Naylor
Eliza Naylor

Fast, experienced,courteous service

via Google
David Ciardiello
David Ciardiello

Welton Pool and Spa installed my spa today. Noah and Ambra were very professional from the moment I showed up to their showroom to the time they delivered and installed my spa. I highly recommend Welton Pool and Spa. They have a large …

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Response from business owner

Thank you so much David! Enjoy your “hot tub haven” !!

via Google
Roger Dawson
Roger Dawson

Responsive service and quality installation

Response from business owner

Thank you Roger!

via Facebook
Andrew Bochnar
Andrew Bochnar

Professional from the beginning with selling the spa all the way through installing it. Great service, great people to do business with would highly recommend them and their company. Plus they have a huge selection of brands to choose from…

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Response from business owner

Thank you so much Andy, we hope you and Maggie are loving your spa!!

via Google
Mike Johnson
Mike Johnson

Noah responded quickly to my call. My pump housing cracked and was leaking. He quickly ordered the required parts and replaced it within 48 hours. Quick, efficient, reasonably priced and the job was done right.

Response from business owner

Thank you for your 5 star review! Glad we could quickly get your pool running again.

via Google
Jon Persson
Jon Persson

Great products, Great service!

via Facebook
Brian Francois
Brian Francois

Friendly and courteous.

Response from business owner

Thank you for the kind words!

via Google
Ted Repousis
Ted Repousis

Great timely service. Noah came out and repaired my pool pump and performed a great job. !!! Highly recommend Welton Pool & Spa Inc for all your Pool and Spa needs.

Response from business owner

We appreciate your business! Thank you for the review.

via Google
Erin Winters
Erin Winters

Helpful and honest! Super quick response!

via Google
Sharron Cribbs
Sharron Cribbs

Quick Response Quality Work...will definitely use their services again and very comfortable recommending to friends and family.

via Google
Sharron Cribbs
Sharron Cribbs

Quick Service! Quality Service! Reasonable Rates! Very professional and friendly staff. Will definitely use their service again!

Randy Cribbs

via Google
Andrew Viola
Andrew Viola

Excellent customer service – great selection of spa's to choose from!

via Google
Jenny Persson
Jenny Persson

Ambra and Noah are an amazing team! From our time in the showroom to the installation of our unit, everyone has been fantastic. The spa we purchased is beautiful and we couldn't be happier. We highly recommend Welton Pool and Spa!

via Google
Crewzrgirl Roberts
Crewzrgirl Roberts

Great customer service! I would recommend Walton to anyone needing repair or a new unit. Thank you

via Google
Marianne Kee
Marianne Kee

Excellent and timely service at a very reasonable price. Welton Pool made this a positive experience from my first phone call right on through the repair.

via Google
Julia Myers
Julia Myers

Very responsive owners, helpful and dependable would definitely recommend there store

via Google
R H Kolberg
R H Kolberg

Tech arrived early. He was polite and pleasant. Explained everything clearly. I was very pleased with his knowledge and efficiency. I would highly recommend this company. Thank you Leo.

via Google
David Quinney
David Quinney

Welton Pool & Spa came out and diagnosed the problem we were having with our remote. While Noah was here, he pointed out some potential issues we could have in the future. We gave him the thumbs up on all the services that he recommended …

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via Facebook
Debra T
Debra T

Many thanks, Noah! Leo was very proficient.. didn't need me there Did his job & did it well. I was with another repairman & was unable to get immediately to him... he had it all figured out... repaired & was very helpful & informative. I am…

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Tim Hanna
Tim Hanna

great people to work with. They did a great job installing and explaining

via Facebook
Angela Herlong Bean
Angela Herlong Bean

Noah and Ambra were amazing to work with. We own a local business and try to support other local businesses. Welton Pool & Spa represents the best of St. Augustine. From start to finish, the process of ordering and installing our 16 foot …

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via Facebook
Olga Irizarry
Olga Irizarry

Personal touch and attention of the owners and staff.

Response from business owner

Thank you Olga!

via Facebook
Mary Ellen Farrell
Mary Ellen Farrell

Great folks to work with. Follow through with all calls and information. Very informative about products. I would recommend them very highly. Mary Ellen Meisenheimer.

via Facebook
Rod Imhoff
Rod Imhoff

Welton did a great job of set up and service after the sale.. I appreciate the way they explained how to care for my Spa.

via Google
Joe W
Joe W

Installation was simple, effective and very professional. Thank you Amber and Noah and his partner

Neil Beck
Neil Beck

Not the cheapest but analyzes problems quickly and resolves issues quickly

Response from business owner

Thank you for the ⭐️⭐️⭐️⭐️⭐️review.

via Google
Jason Perry
Jason Perry

The hot tub they sold me has worked well for years

Great purchase and service!

via Google
Terrianne Weber
Terrianne Weber

Excellent service and products!! Service continues after the sale!

via Google
Coni Smith
Coni Smith

The technician was extremely knowledgeable! He fixed our pool cleaner & adjusted the controls to make the pool more efficient. He also informed us on how to automate the pool!

via Google
Russell Wheeler
Russell Wheeler

Everything from the showroom, our wet try, our ordering, too delivery and setup went just as planned. Would recommend Walton to anyone looking to purchase a spa, great people.

via Google
Tina Lay
Tina Lay

Very pleased with the entire process from sale to delivery and set up. We are enjoying our new spa. I highly recommend Welton Pool & Spa.

via Google
Andy G
Andy G

Excellent service as always. Leo is a genius and great.

Dona Warner
Dona Warner

Wow! Great service! Helped us by showing us all the steps to maintain the hot tub/spa that came with our new home. When done he furnished us with everything to keep it running perfectly...and our technician was 20 minutes early! All for …

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Response from business owner

Thank you Dona 😊

via Google
Nicholas Poorte
Nicholas Poorte

The experience when we entered their show room was great. We were always worried that it would be a "Sale" instead of an experience and partnership. Ambra was very attentive to our needs, and listened to what we were in the market for …

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via Google
Tom R
Tom R

Great company to work with. Thanks

Dan N
Dan N

Great service , timely & efficient

Thx

Gayle Friscia
Gayle Friscia

What a great local Spa dealer! We had visited many before deciding on Welton Pool and Spa. A family owned and operated business that makes you feel part of the family! Noah and Ambra Welton are very knowledgeable and after visiting our …

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via Google
Jon Hunt
Jon Hunt

Experience counts! We've been pleased with the service provided.

via Google
Dale Jurkovic
Dale Jurkovic

Knowledgeable and friendly. Finally found people who know what they're doing. Fixed a problem with my pool that seemed a mystery to other pool companies. Took them all of 5 minutes to find the problem and fix it. Highly recommend.

via Google
Kim C
Kim C

Thank you so much! Tech was great, will definitely use you again and highly recommend your services!

Jeanne Anderson
Jeanne Anderson

Person servicing our spa was very professional and informative regarding the problem with it. Would highly recommend your company.

via Google
Kimberly Connolly
Kimberly Connolly

Tech was here promptly as promised and had the problem diagnosed within 10 minutes. Replaced heating element in the hot tub, put it on, and we are in business! Awesome tech and company, would highly recommend!

via Google
Theresa Greco
Theresa Greco

We have been using Welton for Spa repair for over a year now. We have a 12 ft Swim-spa with several motors. They are always very responsive, and their techs have been polite, professional, and very knowledgeable on how to resolve our …

read more
via Google
Jill Nicolino
Jill Nicolino

Great bunch of guys! Very professional, yet personable! Very grateful!!!

Response from business owner

Thank you so much for the kind words!

via Facebook
Walter Hurlbert
Walter Hurlbert

Excellent service. Would use again

Response from business owner

Thank you for the review

via Facebook
Randy Hale
Randy Hale

Excellent service at a fair price!

via Google
John Krall
John Krall

Fast, friendly, fair service! Good pricing on sales and service. When we need to replace our spa (14 years old), our next one will be coming from Walton Pool & Spa!😎☺️

via Google
extremeair stone
extremeair stone

Very nice show room, very informative of what they sell, very impressed on install and set up, great people great product I would highly recommend people use Welton pool and spa, I know I will!!

via Google
Marvel Hugh White
Marvel Hugh White

Competent, professional, honest🤗

via Google
Shannon Woods
Shannon Woods

Great company!!! Definitely appreciate you guys and your service!

via Google
Susan Hopper
Susan Hopper

Super great service, product and customer service.So glad we chose

This spa and pool company for our

Purchase. Will definitely recommend

Them !!

via Google
Mickey Donovan
Mickey Donovan

Had to order part installed and reasonably priced

via Facebook
Kimberly Stone
Kimberly Stone

Noah at Weltons has been professional and exceptional in his advise and service for our pool and spa needs. I would highly recommend him for any issue or question you may have.

via Google
Vincent Luz
Vincent Luz

I bought a jacuzzi from a dealer in Jax. That shop eventually shut down. I started having problems with my hot tub a week ago and I went to Weldon pool and spa to have it checked. They checked and fixed my spa within that week and even …

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via Google
Bill Valley
Bill Valley

Friendly, helpful folks. Got just what we needed.

via Facebook
Barbara Kelly Jennings
Barbara Kelly Jennings

Great selection, great pricing, and excellent service. Ambra and Noah know their products and provide the BEST customer service. This is a great family-owned company with warm and caring personal service. We are very happy with our new spa!

via Facebook
marjan mcguire
marjan mcguire

I highly recommend Welton Pools . My pool was a disaster. Now it looks brand new. They were prompt and professional..

via Google
Pete Sharman
Pete Sharman

Called the office Monday and talked to Amber. I explained what I needed help with and she was right on it. Said she would have a tech out on Wednesday with the parts needed, that simple! Leo came today to convert my hot tub from 240v to …

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via Google
Alison Marigliano
Alison Marigliano

Very nice people. We felt very relaxed and more informed by the time we left. Going to test one out on Thursday!

Update! After trying out the Fantasy Spa, we brought it and it was installed yesterday. The owners are great and enjoyed …

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via Google

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