Reviews

From 389 reviews
Bo Smith
Bo Smith

Working with Welton Spas was super easy. They made the whole process from buying to installation go very smoothly. Everybody on their team is great. From the owner to the sales team, installation team and start up team. Five star service in…

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via Google
Jamie Sullivan
Jamie Sullivan

Welton Pool and Spa is great! They have a huge selection of swim spas, jacuzzis, and saunas. They have a beautiful show room, and the most friendly staff I’ve encountered in a while. It was an amazing swim spa buying experience! From start …

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via Google
Alvin
Alvin

Their show room is impressive and they are very knowledgeable about the spa systems, differences and help find exactly what you want and need within your budget. Everything went extremely smooth from ordering to scheduling installation and …

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via Google
Young Wheels
Young Wheels

Absolutely the best customer service and best buying experience! They delivered my spa as promised and ensured that everything was setup properly. They also gave instructions on how to maintain the spa and provided all the chemicals and …

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via Google
JAMES BATWINIS
JAMES BATWINIS

Welton's have been my hot tub go to for many years. I find them to be friendly, knowledgeable and competent

Response from business owner

Thank you we appreciate you leaving a review.

-Noah Welton

via Google
Jason burrell
Jason burrell

Very easy to work with during the purchase , and the delivery crew did a great job on the install and very informative

Response from business owner

Thank you Jason, we hope you enjoy your new hot tub.

Live, Life, Well!

-Noah and Ambra Welton

via Google
Rachel Cabana
Rachel Cabana

We had the best experience with Ambra, Noah and their team! I have always wanted a spa and knew nothing about my options – they are so knowledgeable and were very patient with all my questions. I work in the high-end kitchen appliance world…

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Response from business owner

Thank you Rachel for kind words. We hope you enjoy many years with your Caldera Spa.

Live Life Well

-Noah and Ambra Welton

via Google
Bob Delp
Bob Delp

Fast delivery and the pump was a perfect match to my old pump.

Thank you

Response from business owner

Thank you sir for leaving a review.

-Noah Welton

via Google
Andrea Wozniak
Andrea Wozniak

Noah arrived as scheduled and diagnosed the problem with the hot tub immediately. It was operator error. He then checked the hot tub for any issues and spent time teaching the operator. I was very new to a hot tub without manuals or other…

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Response from business owner

I take a lot of pride in what I do with pools and spas. Thank you for taking the time to leave a review.

-Noah Welton

Live, Life Well

via Google
Dawn Harmon-O'Connor
Dawn Harmon-O'Connor

From sales to service we received quality customer care with our recent Welton purchase. The sales team answered our many questions. The install crew was courteous and helped make location decisions based on best use of our space. They also…

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Response from business owner

Thank you for leaving a 5 star review. Happy hot tubbing!

-Noah Welton

via Google
Cary Beane Jr.
Cary Beane Jr.

I inherited a hot tub when purchasing a home three years ago…..knew it was losing too much water and I was able to find a small drip leak but there was no way the amount of water being lost was from that drip. Called Welton and had an appt…

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via Google
Terry Iadanza
Terry Iadanza

Ambra and Lisa were great! I use my spa every day, helps tremendously with aches and pains after the gym thank you Welton spas

Response from business owner

We love hearing how the power of wellness with a hot tub helps our body. Thank you Terry for leaving a 5 star review.

-Noah and Ambra Welton

Live, Life, Well

via Google
Ret Lcd
Ret Lcd

Not only was our experience of purchasing our Hydropool Serenity spa from Welton great and smooth, but when we had an issue with our spa a year later, they provided prompt attention and even though it took a couple of visits and parts, …

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Response from business owner

Thank you sir for the kind words. That means a lot! Enjoy your Hydropool hot tub.

-Noah Welton

Live, Life, Well

via Google
Debra Ortiz
Debra Ortiz

We purchased a swimspa from them and our experience was 5 stars across the board! From sales to installation and tutorial, it was excellent. I highly recommend Welton Pool and Spa to anyone who is in the market. We are extremely happy!!!!!

Response from business owner

Thank you Mrs. Debra for leaving a 5 star review! Enjoy your new swimspa!

-Noah Welton

via Google
Mary Aydelotte
Mary Aydelotte

You won't find a harder working team than at Welton Pool & Spa Inc. We have owned pools and spas for many years and have never known any company more professional and willing to work with you from sales to delivery and afterward. I can't …

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Response from business owner

Thank you Mrs. Aydelotte for leaving a review!

via Google
Dennis McArdle
Dennis McArdle

Seamless setup with knowledgeable staff who were also polite & personable.

Response from business owner

Thank you for taking the time to leave a review.

via Google
Jeffrey mack
Jeffrey mack

Welton delivered our hot tub yesterday. Kevin and Michael delivered and set up. They were both very pleasant and informative. Both are prior military and very nice young men. In this day and age after COVID with businesses unable to find …

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Response from business owner

We are thankful to have Kevin and Michael on the team!

Thank you for choosing Welton on your hot tub purchase.

-Noah & Ambra Welton

via Google
Michael Mccrossen
Michael Mccrossen

Everything went very well, ni ce salesman and very nice installers would recommend highly.

Response from business owner

Thank you for leaving a ⭐️⭐️⭐️⭐️⭐️ review! Happy hot tubbing!

via Google
Terry Walton
Terry Walton

Staff was extremely helpful and professional. They helped us get the right spa for our family. Their follow up and customer service was outstanding! I highly recommend Welton Pool and spa They were a pleasure to work with. 😀

Response from business owner

Thank you Mr Terry for choosing Welton on your purchase!

via Google
Christle Rafool
Christle Rafool

We are very pleased with Welton Pool and Spa. Purchasing and delivering of the spa couldn’t have gone more perfectly. Ambra who initiated the sale was genuine, helpful, and friendly. She was very creative in finding ways that would assist …

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Response from business owner

Hi Mrs Rafool, thank you for the kind words. That means a lot to us! We take a lot of pride in what we do.

Enjoy your new hot tub.

-Noah Welton

via Google
Doc DeLaughter
Doc DeLaughter

Our experience with Welton Pool and Spa was fantastic!

We ordered a 12-foot Swim Spa for our courtyard and we are very happy with it. Not only were the people from Welton a pleasure to work with, the contractors they recommended were all …

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Response from business owner

We take pride in what we do!

Enjoy your swim spa Mr DeLaughter!

via Google
Elizabeth Tress
Elizabeth Tress

John , was very informative , and helpful ! I give him an A-Plus .

Response from business owner

Thank you! We appreciate having John on our team.

-Noah & Ambra Welton

via Google
John Zappas
John Zappas

Very good service and efficient.

Response from business owner

Thank you for your review!

via Google
Kenny S
Kenny S

My wife stopped in yesterday, May 30 to buy a swim pool after going to another place and didn't feel comfortable with the other place because they had a lack of swim pool and was impressed by the knowledge and experience.

Response from business owner

Thank you we strive for 5 star customer service and presentation!

via Google
Robert Harrison
Robert Harrison

Had to replace controller and chlorination after lightning strike. Welton arrived and installed on time and the new system works beautifully. Reasonably priced.

Response from business owner

I appreciate your time to leave a 5 star review. Good to hear your Pentair pool automation is working great.

Thank you!

-Noah Welton

via Google
r barkley
r barkley

Great customer service. Very accommodating. Knowledgeable, answered our questions, and have good selection of spas to choose from.

Response from business owner

Thank you for leaving a review!

via Google
Matthew Plemmons
Matthew Plemmons

Great selection to choose from and very knowledgeable to answer all my questions. I am very happy with my purchase and would highly recommend them to my family and friends. Thank you

Response from business owner

We appreciate your 5 star review!

Enjoy your Caldera Spa🙌

-Noah Welton

via Google
Tommy Outley
Tommy Outley

First class from walking in to product selection and knowledge of spas super fast delivery and set up guys were very respectful hard workers and taught us how to us spa and how take care of water levels. Very happy would def recommend

Response from business owner

Thank you Tommy for leaving a 5 star review!

via Google
Carol Miller
Carol Miller

The owners and all of their staff were so helpful, knowledgeable , and friendly. Very happy I chose this company.

Response from business owner

Thank you leaving a 5 star review.

via Google
Maria Leach
Maria Leach

These guys are very knowledgeable and honest! I highly recommend them for your spa purchase or repairs!! Thankful to have found this company out of the other imposters!

Response from business owner

We appreciate the kind words!

Thank you for your business!

-Noah Welton

via Google
TANA FORD
TANA FORD

Always great service with a super pleasant vibe in the showroom!!! The Best in St. Augustine

Response from business owner

Thanks Tana!

-Noah Welton

via Google
Ellen Doyle
Ellen Doyle

As always a great experience. They are very helpful and responsive!

Response from business owner

Thank you Ellen!

via Google
Mike Monroe
Mike Monroe

Great repair of our Hot Springs hot tub. Identified the problem quickly and was prepared by having the needed part in the truck – good planning. Excellent service!

via Google
Lee Paulsen
Lee Paulsen

Amazing people own and work this place. Great deal great hot tub

via Google
Katie King
Katie King

The showroom experience was very informative, ordering was easy and installation went smooth! The owners kept in touch along the way so there were no surprises except getting our swim spa a few months before we expected it!

Response from business owner

Thank you for sharing your review!

Enjoy your swim spa😀

-Noah Welton

via Google
Kevin Fox
Kevin Fox

Noah is a highly intelligent and skilled individual. Very informative and polite. Knows his craft and willing to explain the situation. Walton Pool & Spa is your go to outfit…..

Kevin Fox

Response from business owner

Hi Kevin, thank you so much for the kind words!

Enjoy!

-Noah Welton

via Google
Stephanie Gail
Stephanie Gail

We shopped around from Daytona to Jacksonville for a hot tub Company. Welton spa and pools was our last stop. They out perform themselves. The customer service the personal attention the information was amazing. From Adam all the way to …

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Response from business owner

Hi Stephanie, thank you for the feedback, we really appreciate your business. Happy hot tubbing!

-Noah Welton

via Google
James Spooner
James Spooner

Outstanding service. Outstanding product. Very knowledgeable and helpful quick service. Great job guys.

Response from business owner

Hi James and Carrie, thank you for taking the time to write a review.

via Google
Gary
Gary

Good people to deal with

Response from business owner

Thank you Gary for the ⭐️⭐️⭐️⭐️⭐️ review

via Google
Teresa Hunt
Teresa Hunt

Amazing customer service and beautiful spas. I highly recommend Welton Pool and Spa!

Response from business owner

Hi Teresa, thank you for your feedback. Happy hot tubbing!

via Google
Greg Burke
Greg Burke

THE company to work with for your Hot Tub in the St Augustine Area!

via Google
Christina Ransom
Christina Ransom

Would highly recommend. They stand behind their products, provide excellent customer service and guide us through maintaining our spa.

Response from business owner

Thank you Christina for the review! We strive for 💯 customer satisfaction.

via Google
Tammy Taylor
Tammy Taylor

This company has been so easy to deal with from start to finish! Bought my spa 7 years ago from them and now they are helping me move it to our new house. AWESOME PEOPLE 😊

Response from business owner

Thank you Mrs. Tammy for leaving a ⭐️⭐️⭐️⭐️⭐️ review!

Glad we could help with your spa move.

-Noah Welton

via Google
Cheryl jackrussell
Cheryl jackrussell

Called back immediately.

via Google
Francine Kerivan
Francine Kerivan

Everyone is so friendly and helpful with answering our questions as new and first time owners of a spa

Response from business owner

We appreciate the kind words..

-The Welton Team

via Google
Carolyn Sourbier
Carolyn Sourbier

It’s always a pleasant experience visiting the Welton Pool & Spa showroom. When it comes to service, Noah goes above and beyond to make his customers happy.

via Google
Kevin Vanacore
Kevin Vanacore

What a great experience buying from Welton Pool & Spa. Kimberly answered every question, explained the process clearly, and make the purchase effortless. I would highly recommend this company to everyone.

via Google
Michelle Rankin
Michelle Rankin

5 star service from start to finish with everyone we worked with along the way! Great selection too!!

Highly recommended checking Welton out before you buy from anywhere else.

via Google
Avis Burrows
Avis Burrows

The Best pool and spa company out there. Customer service is right on. The selection of spas and hot tubs are plentiful. I purchased a "Fantasy spa" I truly happy with the performance. The installers were as thorough and took No short cuts…

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Response from business owner

Thank you so much for taking the time to leave a review. We hope you’re enjoying your Fantasy Spa😊

via Google
James Suggs
James Suggs

Excellent service all around. Ambra is very knowledgeable and she kept us informed the whole time and treated us like family. Also the delivery guys were very nice to work with!

via Google
Sharon Pirkl
Sharon Pirkl

Friendly and knowledgeable people. Love our model 790 and would highly recommend… we use it every night

via Google
Sandra Fein
Sandra Fein

I am delighted to share our wonderful experience with Welton pools and spas. There are truly customer focused…professional, experienced, personable, knowledgeable, and just a joy to work with. John our service rep has been amazing… kind, …

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Response from business owner

Thank you Sandra for the review!We are grateful to have John on our team.

-Noah & Ambra

via Google
Heather Blaes
Heather Blaes

I have had such a great experience from start to finish with the purchase of my Hydropool Swim Spa. We ordered it in June and it was delivered last week. The ENTIRE team has been a delight to work with. Special shout out to Mike you did a …

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Response from business owner

Thank you so much for the review! We really appreciate the kind words. Enjoy

your new Hydropool swim spa😊

-Noah Welton

via Google
Jessica Thompson
Jessica Thompson

As soon as we walked in Kimberly greeted us, she was super informative, and there was a great selection. We found our hot tub and looking forward to delivery. After visiting multiple hot tub manufacturers, Welton definitely was the …

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Response from business owner

Thank you for your business!

via Google
Chris Tomaras
Chris Tomaras

Ambra is very professional and extremely knowledgeable.

Response from business owner

Thank you Chris for taking the time to leave a review.

via Google
Lisa Flamand
Lisa Flamand

Very professional, answered all our questions in a timely manner.

via Google
Nick Janszen
Nick Janszen

Welton Pool & Spa is fantastic! They worked with us to find a great spa for our needs, and their customer service was phenomenal when we ran into a warranty issue that required replacement of our unit. We highly recommend their sales, …

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Response from business owner

Thank you Nick, we appreciate your business and patience.

Enjoy your new swim spa!

via Google
sherri foster
sherri foster

I want to thank Noah and the gentleman that came with him for replacing the control panel on my swim spa. I didn't buy the spa from Welton Pool and Spa but I am so grateful for them coming to Green Cove Springs for the service. They were so…

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via Google
Victor Alessandri
Victor Alessandri

Very knowledgeable and friendly

via Google
Richard “RJ” Card
Richard “RJ” Card

Welton offers hot tubs that can accommodate almost any size requirement and budget. I chose the Caldera Cambria, with plenty of space for 6 or more adults and 74 jets in varied patterns, as well as a salt-based purification system.

I can …

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Response from business owner

Thank you for the kind words. Enjoy your Caldera Cantabria.

via Google
Joseph Stumpf
Joseph Stumpf

Great service

via Google
Karen RALEY
Karen RALEY

Omg this place is awesome!! From the moment you walk into the show room until the time your hot tub is installed. The salesman took the time to listen to our needs and recommended just what we needed. The delivery men were top notch and …

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Response from business owner

Thank you! We strive for top notch service and we are very grateful for our team! Enjoy your Dreammaker Spa😊

via Google
Barry &
Barry &

Thank you Welton Pool and Spa. Your customer service skills are top notch. Your patience and knowledge make new customers feel relaxed enough to make a decision purchase a hot tub. Welton Pool and Spa is a Five Star business. ⭐⭐⭐⭐⭐

MARSHALL PETERS
MARSHALL PETERS

Great service and care. Ready to answer questions about up keep and servicing the spa. Ordered a pump and got things done right away. Pleasure to work with

Response from business owner

Thank you Marshall we appreciate your business!

via Google
Za Alexander
Za Alexander

Awesome job! Reasonable prices too!

Response from business owner

Thank you for taking the time to leave a review😊

via Google
Gail Evans
Gail Evans

Above and beyond service from helping to pick appropriate spa to the delivery and setup. Highly recommend Welton pool and Spa

via Google
jimmy smith
jimmy smith

Great customer sales and service.

via Google
J.D. Allen
J.D. Allen

Always kind and knowledgeable. Great people to work with. Highly recommended.

via Facebook
Ron Ofiara
Ron Ofiara

Very professional service. Quality work done at a reasonable price. Would definitely recommend and use them again..

Response from business owner

Thank you Mr. Ron for choosing us to repair your pool pump.

via Google
Dannie S
Dannie S

Very friendly and knowledgeable. Spa will not arrive until September so I will review again at a later date. I would definitely recommend going here if you are in the market for one.

Response from business owner

Thank you for choosing to shop local! You won't be disappointed in your Fantasy Spa you ordered.

via Google
Ewa Chmist
Ewa Chmist

We had great experience with Welton pool & spa inc ,the whole process was smooth and pleasant,We are highly recommend this company 👏

Response from business owner

We appreciate the kind words. Enjoy your Caldera Spa!

via Google
Sal Caldrone
Sal Caldrone

Absolutely great to work with! Friendly, professional, efficient!

Response from business owner

Thank you for your business!

via Google
Lorraine Dobbins
Lorraine Dobbins

What a great place to purchase a spa. The selection is great and the employees are friendly, honest and very knowledgeable. They take time with you and answer all of your questions. They are not pushy and stress that their main concern is …

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Response from business owner

Thank you for choosing us! We love what we do!

Enjoy your new spa😊

via Google
Chuck Willits
Chuck Willits

I had an awesome experience! Not only was the service great, but the price was much cheaper than two other quotes I had received. I highly recommend Welton Pool and Spa!!!

Response from business owner

Thank you for your business!

via Google
Jaiden Lee
Jaiden Lee

Ambra and her husband Noah are amazing. Thoughtful, transparent, and kind business people that are a pleasure to work with. Highly recommend.

via Google
Harold and Carolyn S
Harold and Carolyn S

We are pleased with both product, and services. Installation of the spa went very well, Mike and John, are very professional as well as knowledgeable about the installation process. They both gave us spa schooling to facilitate our …

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Mary Lent
Mary Lent

Our initial visit was very satisfactory. Kim was knowledgeable and helpful. We made our purchase and look forward to delivery and installation

via Google
David Anderson
David Anderson

Everything went smooth from the day I walked in the showroom to the install. Glad I was able to find a local company that had plenty of stocked hot tubs to install right away. Kimberly is very knowledgeable of the products they sell and the…

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Response from business owner

Thank you for your review! We are blessed to have Kimberly on our team. Enjoy your Hydropool hot tub!

via Google
Ashley Fox
Ashley Fox

Wonderful service- helped us identify exactly what we were looking for with no hassle or pressure. Very professional and friendly. Highly recommend.

via Google
mark piechowicz
mark piechowicz

Came over and took care of some lingering problems. Also checked inside the main panel and for any abnormalities.

via Google
Gina Mullen
Gina Mullen

Great team to work with! From sales to delivery, a really great experience

via Google
William Roche
William Roche

Very professional. Excellent quality hot tubs.

Response from business owner

Thank you Mr. Roche for taking the time to leave a review!

via Google
Curt Stewart
Curt Stewart

Great people. Noah and Ambra are always so helpful. Great products. Great service. Great customer service. Definitely go there if you’re in the market for a hot tub.

Response from business owner

Thank you Curt for taking the time to leave a review. We appreciate your business!

via Google
Dianne Samonas
Dianne Samonas

From the first time we walked in their store, we were so impressed with the excellent customer service! My husband asked MANY questions, and Ambra was so helpful and absolutely knows her stuff! We had to make a last minute change in our …

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Response from business owner

Thank you for the kind review!

via Facebook
Catherine Thompson
Catherine Thompson

We hired Welton to move one of their spas from a friends house to ours. Everything went extremely well and we didn’t have to wait weeks to get on the schedule!

Response from business owner

Thank you for your 5 star review!

We are happy we could provide excellent service. We hope that you are enjoying your spa!

via Google
Casey Casteel
Casey Casteel

Installation was professional. The 2 installers worked well together.It took less than 2 hours from the time they arrived until completion.They explained the components very well. I am very satisfied and would recommend them

via Google
Dale Appelhans
Dale Appelhans

I have had my hot tub from Noah for about 9 years and you get everything you need from a small company like personalized service, they remember my name, recommend new products, have come to the house a couple times and fixed small issues …

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Response from business owner

Thank you Dale Appelhans for taking the time to leave a stellar review!

via Facebook
JANE Channel
JANE Channel

Great locally owned with excellent service and spa knowledge to help you

via Google
Robin Lipp
Robin Lipp

Very friendly staff very knowledgeable delivery and installation the guys were great.

Response from business owner

Thank you so much Robin! We hope you love your new Caldera Spa. We are here anytime you need us.

via Google
J S
J S

Was looking for a particular spa and Welton Pool & Spa had it. Order time was very reasonable, delivery was smooth and professional at the appointed time and any follow up has been as promised.

Welton works with their preferred vendors for …

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via Google
Vallery Clouse
Vallery Clouse

They have always been very helpful with Jacuzzi & pool needs . Friendly staff . Great customer service . Very pleased with choosing them for our multitude of needs

Response from business owner

Thank you for your kind words. We are happy we could provide excellent service to your pool and spa.

via Google
Jimbo Manning
Jimbo Manning

Was a great experience. Found the problem quickly!

via Google
Gary Haddock
Gary Haddock

Walton was helpful and went way beyond what was expected. Jocelyn was great!

via Facebook
Gary Haddock
Gary Haddock

Walton was very accommodating and helpful. They even stored it until we could get our pavers put in.

Response from business owner

Thank you for your kind words. We are happy we could provide excellent service and information. We hope that you are enjoying your spa!

via Google
Erin Mae Winters
Erin Mae Winters

I am always guided to the right products with the easiest instructions to keep a perfect spa!

via Facebook
Shannon Cornelison
Shannon Cornelison

I love the service I receive from Welton! Ambra is so knowledgeable and helpful with all my hot tub maintenance questions! She goes above and beyond to listen and give feedback everytime I’m in there! Thanks for putting up with all my …

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via Google
Sherri Kerdesky
Sherri Kerdesky

Great experience! Service was great and the crew was friendly!!😄

via Google
Nancy Baldwin
Nancy Baldwin

Staff was professional and pleasant to deal with throughout. Installation of spa went perfectly with updates and photos provided. Would highly recommend this company.

Response from business owner

Thank you Nancy for taking the time to leave a review. We appreciate your business! Enjoy your new spa😊

via Google
Leah Yertzell
Leah Yertzell

I can’t say enough about Welton Pool and Spa. They were amazing at every step in the process. From going over the different spa’s and all of the options, to acquiring the permits, to the spa delivery and maintenance. They are …

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Response from business owner

Thank you so much for your review! We hope you enjoy your new swim spa and all the wellness benefits it will bring to you☺️

via Google
Michael Day
Michael Day

Great service as usual.

via Google

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