Reviews

From 76 reviews
Marianne Kee
Marianne Kee

Excellent and timely service at a very reasonable price. Welton Pool made this a positive experience from my first phone call right on through the repair.

via Google
Julia Myers
Julia Myers

Very responsive owners, helpful and dependable would definitely recommend there store

via Google
R H Kolberg
R H Kolberg

Tech arrived early. He was polite and pleasant. Explained everything clearly. I was very pleased with his knowledge and efficiency. I would highly recommend this company. Thank you Leo.

via Google
Debra T
Debra T

Many thanks, Noah! Leo was very proficient.. didn't need me there Did his job & did it well. I was with another repairman & was unable to get immediately to him... he had it all figured out... repaired & was very helpful & informative. I am…

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Rod Imhoff
Rod Imhoff

Welton did a great job of set up and service after the sale.. I appreciate the way they explained how to care for my Spa.

via Google
Joe W
Joe W

Installation was simple, effective and very professional. Thank you Amber and Noah and his partner

Neil Beck
Neil Beck

Not the cheapest but analyzes problems quickly and resolves issues quickly

via Google
Jason Perry
Jason Perry

The hot tub they sold me has worked well for years

Great purchase and service!

via Google
Terrianne Weber
Terrianne Weber

Excellent service and products!! Service continues after the sale!

via Google
Coni Smith
Coni Smith

The technician was extremely knowledgeable! He fixed our pool cleaner & adjusted the controls to make the pool more efficient. He also informed us on how to automate the pool!

via Google
Tina Lay
Tina Lay

Very pleased with the entire process from sale to delivery and set up. We are enjoying our new spa. I highly recommend Welton Pool & Spa.

via Google
Russell Wheeler
Russell Wheeler

Everything from the showroom, our wet try, our ordering, too delivery and setup went just as planned. Would recommend Walton to anyone looking to purchase a spa, great people.

via Google
Andy G
Andy G

Excellent service as always. Leo is a genius and great.

Dona Warner
Dona Warner

Wow! Great service! Helped us by showing us all the steps to maintain the hot tub/spa that came with our new home. When done he furnished us with everything to keep it running perfectly...and our technician was 20 minutes early! All for …

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Response from business owner

Thank you for the ⭐️⭐️⭐️⭐️⭐️ review! We are always here to help. Glad we could get your spa up and running!

via Google
Nicholas Poorte
Nicholas Poorte

The experience when we entered their show room was great. We were always worried that it would be a "Sale" instead of an experience and partnership. Ambra was very attentive to our needs, and listened to what we were in the market for …

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Response from business owner

Thank you Nick for the kind words! We appreciate your ⭐️⭐️⭐️⭐️ ⭐️review🙏

via Google
Tom R
Tom R

Great company to work with. Thanks

Dan N
Dan N

Great service , timely & efficient

Thx

Gayle Friscia
Gayle Friscia

What a great local Spa dealer! We had visited many before deciding on Welton Pool and Spa. A family owned and operated business that makes you feel part of the family! Noah and Ambra Welton are very knowledgeable and after visiting our …

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Response from business owner

Thank you so much for the kind words!

Enjoy your new spa😊

via Google
Jon Hunt
Jon Hunt

Experience counts! We've been pleased with the service provided.

Response from business owner

We appreciate your business, thank you for the review.

via Google
Dale Jurkovic
Dale Jurkovic

Knowledgeable and friendly. Finally found people who know what they're doing. Fixed a problem with my pool that seemed a mystery to other pool companies. Took them all of 5 minutes to find the problem and fix it. Highly recommend.

Response from business owner

Thank you so much for the great review, and for your business. We are delighted we were able to fix your problem.

via Google
Kim C
Kim C

Thank you so much! Tech was great, will definitely use you again and highly recommend your services!

Kimberly Connolly
Kimberly Connolly

Tech was here promptly as promised and had the problem diagnosed within 10 minutes. Replaced heating element in the hot tub, put it on, and we are in business! Awesome tech and company, would highly recommend!

Response from business owner

Great to here that you are back to enjoying your spa! Thank you for your business.

via Google
Jeanne Anderson
Jeanne Anderson

Person servicing our spa was very professional and informative regarding the problem with it. Would highly recommend your company.

Response from business owner

Thank you so much! We will always strive for excellent service .

via Google
Theresa Greco
Theresa Greco

We have been using Welton for Spa repair for over a year now. We have a 12 ft Swim-spa with several motors. They are always very responsive, and their techs have been polite, professional, and very knowledgeable on how to resolve our …

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Response from business owner

Thank you for your loyal business , we will always strive for excellent service. Glad we could help.

via Google
John Krall
John Krall

Fast, friendly, fair service! Good pricing on sales and service. When we need to replace our spa (14 years old), our next one will be coming from Walton Pool & Spa!😎☺️

Response from business owner

That is so awesome to hear! We appreciate you and your business! Thank you!

via Google
Randy Hale
Randy Hale

Excellent service at a fair price!

Response from business owner

Thank you for your business.

via Google
extremeair stone
extremeair stone

Very nice show room, very informative of what they sell, very impressed on install and set up, great people great product I would highly recommend people use Welton pool and spa, I know I will!!

Response from business owner

Thank you so much for your kind words. Enjoy your new spa!

via Google
Erin Winters
Erin Winters

Helpful and honest! Super quick response!

Response from business owner

Thank you so much for the 5 stars. We appreciate your business.

via Google
Marvel Hugh White
Marvel Hugh White

Competent, professional, honest🤗

Response from business owner

Thank you for the review. We appreciate your business!

via Google
Shannon Woods
Shannon Woods

Great company!!! Definitely appreciate you guys and your service!

Response from business owner

Thank you Shannon, we appreciate your business.

via Google
Susan Hopper
Susan Hopper

Super great service, product and customer service.So glad we chose

This spa and pool company for our

Purchase. Will definitely recommend

Them !!

Response from business owner

Thank you so much Sue, we hope you are enjoying that awesome spa! We appreciate your business.

via Google
Mickey Donovan
Mickey Donovan

Had to order part installed and reasonably priced

via Facebook
Kimberly Stone
Kimberly Stone

Noah at Weltons has been professional and exceptional in his advise and service for our pool and spa needs. I would highly recommend him for any issue or question you may have.

Response from business owner

Thank you so much Kim, we hope you love your spa and your spa side accessories. You have a store credit for the referrals you sent us, when you need new water care products we have you covered!

via Google
Vincent Luz
Vincent Luz

I bought a jacuzzi from a dealer in Jax. That shop eventually shut down. I started having problems with my hot tub a week ago and I went to Weldon pool and spa to have it checked. They checked and fixed my spa within that week and even …

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Response from business owner

Vincent, we are very appreciative of your kinds words. We are here to help if you need us.

via Google
Bill Valley
Bill Valley

Friendly, helpful folks. Got just what we needed.

via Facebook
Barbara Kelly Jennings
Barbara Kelly Jennings

Great selection, great pricing, and excellent service. Ambra and Noah know their products and provide the BEST customer service. This is a great family-owned company with warm and caring personal service. We are very happy with our new spa!

via Facebook
marjan mcguire
marjan mcguire

I highly recommend Welton Pools . My pool was a disaster. Now it looks brand new. They were prompt and professional..

Response from business owner

Thank you for your business. We really appreciate your feedback.

via Google
Pete Sharman
Pete Sharman

Called the office Monday and talked to Amber. I explained what I needed help with and she was right on it. Said she would have a tech out on Wednesday with the parts needed, that simple! Leo came today to convert my hot tub from 240v to …

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Response from business owner

We really appreciate the great feedback and delighted you were happy with our service. Thank you for your business.

via Google
Alison Marigliano
Alison Marigliano

Very nice people. We felt very relaxed and more informed by the time we left. Going to test one out on Thursday!

Update! After trying out the Fantasy Spa, we brought it and it was installed yesterday. The owners are great and enjoyed …

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Response from business owner

Thank you so much for the review! We greatly appreciate your business. So glad you enjoyed your experience!

via Google
Alison Marigliano
Alison Marigliano

Very nice people. We felt very relaxed and more informed by the time we left. Going to test one out on Thursday!

Update! After trying out the Fantasy Spa, we brought it and it was installed yesterday. The owners are great and enjoyed …

read more
Response from business owner

Thank you so much for the review! We greatly appreciate your business. So glad you enjoyed your experience!

via Google
Craig Carnes
Craig Carnes

Great experience with Ambra and Noah from looking at our options to Installation. Highly recommend them. Our hot tub is incredible.

Response from business owner

Thank you for the review Craig! That is one good looking spa! Enjoy it😊

We appreciate your business.

via Facebook
gary feldman
gary feldman

I just purchased a Hot Tub from Welton Pool and Spa. I am so happy with the tub I purchased, but I am super happy with the professionalism that this company has demonstrated! From the minute I walked into the show room, to the install, …

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Response from business owner

It was truly a pleasure working with you! Thank you for the kind words on the review and thank you for your business. You are going to love that awesome new spa😊 We are here if you need us!

via Google
The Florida Family
The Florida Family

Clean family-run business

Response from business owner

Thank you for your review!

via Google
Gary Feldman
Gary Feldman

I just purchased a Hot Tub from Welton Pool and Spa. I am so happy with the tub I purchased, but I am super happy with the professionalism that this company has demonstrated! From the minute I walked into the show room, to the install, …

read more
via Facebook
gary feldman
gary feldman

I just purchased a Hot Tub from Welton Pool and Spa. I am so happy with the tub I purchased, but I am super happy with the professionalism that this company has demonstrated! From the minute I walked into the show room, to the install, …

read more
Response from business owner

It was truly a pleasure working with you! Thank you for the kind words on the review and thank you for your business. You are going to love that awesome new spa😊 We are here if you need us!

via Google
Julie Taylor
Julie Taylor

We have had a perfect spa purchasing experience here. We were allowed to browse at our own pace, no pestering by sales staff until we asked some questions. No " hard sell " tactics. The people that own this place are extremely knowledgeable…

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via Facebook
Kristin Summers
Kristin Summers

Awesome staff. Friendly and delivered exactly what they said.

Response from business owner

Thank you Kristin for the 5 star review!

via Google
Packers fan
Packers fan

First time ever buyer of a Home spa. Went in to Weston Spa and Ambra really spent some quality time with us explaining spas and different options. We were going to go to other places and look, but we really enjoyed working with Ambra and I …

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Response from business owner

Thank you for your 5 star review! Ambra and I appreciate your business. It was a pleasure working with y'all!

via Google
Teri Butler Morgenstern
Teri Butler Morgenstern

Amazing customer service. Noah and his wife are wonderful. Noah came out and checked the house out and was very pleasant. Luna the puppy is wonderful and a great asset to the company. 😃 not to mention. the Family atmosphere.

via Facebook
Kimberly Bennett
Kimberly Bennett

Love this place

Response from business owner

Thank you for your 5 star review!

via Google
Kimberly's Coastal Designs
Kimberly's Coastal Designs

Love this place

Response from business owner

Thank you for your 5 star review!

via Google
Caroline Cooper-Altmann
Caroline Cooper-Altmann

My husband and I recently purchased a hot tub which we absolutely love! We’ve never owned one before but we felt very guided and taken care of through this process from choosing the right one, financing options and learning how to maintain …

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Response from business owner

Thank you for the review!

via Facebook
James Ford
James Ford

We moved into a new house then got a new hot tub from Welton Pool & Spa and we’re completely satisfied !

Response from business owner

Thank you Ambra and I appreciate your review!

via Facebook
Jeff Johnson
Jeff Johnson

What a awesome experience!!!

This was our first experience buying a hot tub and Noah took the time to give us the best options for us as we were not sure what we needed.. The delivery was prompt and professional and he still follows up to …

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Response from business owner

We are so happy you love your new spa. Thank you for the 5 star review!

via Google
Jeff Johnson
Jeff Johnson

What a awesome experience!!!

This was our first experience buying a hot tub and Noah took the time to give us the best options for us as we were not sure what we needed.. The delivery was prompt and professional and he still follows up to …

read more
Response from business owner

We are so happy you love your new spa. Thank you for the 5 star review!

via Google
Elevated Country
Elevated Country

There is no where better to buy a hot-tub in St. Augustine. Stop in and check out their awesome selection today! They have the best prices and friendliest staff.

Response from business owner

Thank you for your review!

via Google
Susan Patil Swearingen
Susan Patil Swearingen

Super nice family run business, very friendly to work with and really care about their customers. Definitely recommend!

via Facebook
Sarah Chaney
Sarah Chaney

The entire buying experience was stress-free. Ambre helped us out in the store and was very knowledgeable then Noah followed up with an in-home visit to discuss electrical hookup and placement of spa. We had to order because they didn’t …

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Response from business owner

Thank you Sarah for the review! We appreciate your business.

via Google
Thomas Rosander
Thomas Rosander

Great product lines and friendly service

via Facebook
Susan Jacques-Sarette
Susan Jacques-Sarette

They are the best. A nice family business. They had patience with us answering all our questions while we needed 4 trips in to look and ask questions before making a final decision. Install was quick and smooth.

Everyone we spoke to along …

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Response from business owner

Thank you so much for the nice comments Sue . It was truly a pleasure to work with you and Mike. You are going to love your American Whirlpool 270 model.

via Facebook
Floriana Elliott
Floriana Elliott

I highly recommend this place!! They do an amazing job on service calls And deliveries!! I give this place 10 stars

via Facebook
LaRae Long
LaRae Long

We recently purchased a new spa from Noah and Ambra at Welton Pools. We are thrilled that they made the process of selecting one very easy. Ambra is very knowledgeable about the products, maintenance, and care. As well as taking the time…

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via Facebook
Traci Bianca Perez
Traci Bianca Perez

Bought a hot tub last year. Works beautifully and Noah is always available for assistance when it comes to maintenance questions. Highly recommend buying from this family owned company!

Response from business owner

Thank you so much Mrs. Perez! Working with people like you make our job a true pleasure!

via Facebook
Troy Usina
Troy Usina

Great people to do business with. Was knowledgeable about the product and did not try to sell based on price alone. Sold me on the features of the spa and service. Showed up and installed when they said they would. Thank you Welton for the …

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via Facebook
0817eja
0817eja

I am extremely happy with the beautiful hot tub that I recently purchased from Welton pool and spa. Noah is an upright guy and stands behind his word. What he said I would get is what I received and more .. Great financing and he took the …

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Response from business owner

Thank you for the 5 star review! We are so glad you enjoy your new spa, we really appreciate your business!

via Google
tyler smith
tyler smith

Didn't buy but nice staff. Somewhat informative

Response from business owner

Thank you for the 5 star review!

via Google
R Kevin Thayer
R Kevin Thayer

Noah was awesome. So good to us we bought a spa. Thanks Noah. We will pass the word.

Response from business owner

Thank you Kevin!

via Facebook
Dora White
Dora White

They are super nice and really work with you to get what you want. I dig em

Response from business owner

Thank you for the 5 star review!

via Google
Beverly Wolfe
Beverly Wolfe

GREAT job restoring my pool post hurricane Matthew!

Response from business owner

Thanks for the review! It was our pleasure!

via Facebook
Jessica Franzini
Jessica Franzini

They are the BEST! Noah was super helpful on the phone and Chris couldn't have been better in person! I went through several companies before finding Welton Pool & Spa and Chris was the only one who not only figured out what was wrong with …

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Response from business owner

Thank you Jessica! We really appreciate your business and this amazing review! We always strive to serve our customers in the best way possible!

via Google
joseph bruette
joseph bruette

Welton Pool & Spa does business the right way. They are knowledgeable, honest and deliver beyond expectation. If prompt professional service after the sale matters to you, then I would highly recommend Noah and his team.

Response from business owner

Thank you for this great review Joseph! We are constantly striving to be the best for our customers!

via Google
Chuck Nichols
Chuck Nichols

These guys CARE... from listening to your needs, installation and service. Noah took the time to be involved in all areas of our buying, installation and service. Great VALUE for the investment!

Response from business owner

Thank you Chuck for the kind words! We are happy to help in any way we can!

via Google
Ambra Wayne
Ambra Wayne

Impeccable customer service and unmatched knowledge of the products. Welton Pool and Spa truly value putting the customers' needs at top priority. They have a beautiful show room with the most amazing, top of the line spas. Such a pleasure …

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Response from business owner

Thank you for all of the kind words, we appreciate your business!

via Google
Rocket Reed
Rocket Reed

Wow. Quick delivery, careful setup, and super professional personal. Oh yeah, the pool is fabulous with no regrets.:-)

Response from business owner

We are so glad you are happy with your new pool! Thank you for your business!

via Google
John Uppard
John Uppard

Very happy with the all-round service and help we have gotten from the company. Highly recommended to anyone who needs this kind of service

Response from business owner

Thank you for taking the time to leave a review!

via Google
dennis olmezer
dennis olmezer

Excellent experience

Timely, professionsl, and talented

Response from business owner

Thank you for the 5 star review!

via Google

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